Hi - I have a complaint regarding McLennan Travel Insurance, the group which Zoomers recommends for travel health insurance. We have used McLennan Ins. as recently as last fall. Before leaving on our current (extended) trip, we contacted McLennan and after giving all our health information, we were given a quote and assigned a file number. All we had to do was phone in and activate it, we were told. This trip was arranged in a matter of a few days and so we were very busy with last-minute arrangements. When I telephoned on Saturday evening to activate the insur. for the following day, I couldn't get an answer at the company. We flew out early the next morning and phoned from our destination to activate it. We were more than surprised to find that we are unable to activate it - we weren't expecting them to do so immediately and would have understood if they required, say, a 3-day waiting period. But no, they have refused to insure us at all after leaving the country. We are very disappointed with this company. At no time did they inform us during the original phone conversation that they had this policy, nor did they explain what their office hours were or weren't.
We would like to tell other members of this huge problem so no one else is left stranded as we are. Also, do we have any recourse? Is there another insurance company that would sell us health insurance effective as of the date of purchase, even though that isn't the date of departure from Ontario?
These days, if I go into the Chat room more than once in a day, I apparently get cloned, and there are as many of "me" as the number of times I've wandered in there. What's with that? Most annoying. Can you fix it?
I too came across your sight and signed up but to my surprise my name is now up in space for all to see. I wish to have either my name deleted or my account deleted. I do not feel safe for the world to see. I am a very private person and wish to remain that way.
Thanking you in advance
This is me, Angelina.
I came across your site yesterday and wanted to see more, so I signed up.
I,however, was shocked when my first and last name appeared on this site, for all the internet to see and, I don't feel safe with my name "out there".
When I filled out the info. I was sure that there was an asterick beside the lines that would be kept private and my name, I believed, was one of them.
Could you please either delete my account, or at least just take my name off and put in my internet name in it's place. That would be "PacificaPq" or if you can't use a handle here, then at lease remove my last name from this site, OK?
I already sent an email about this yesterday as soon as I realized that my name was on the site, but no one responded to my email.
I would be pleased to continue on in the group, but please take my name off,
I have followed all instructions. I have notified you (Admin) and it appears you have no ability to intervene technically and fix this problem. DAILY I continue to be notified of new discussions, and I don't think I should have to change my email address to shake off this nuisance mail. Please advise me who to contact next ... CRTC? This is much more than a nuisance now.
This has reached the harassment stage, when you are technically unable to stop emails from your site, to my inbox. I still continue to receive notifications of starts of discussions, and I have followed all instructions. I'm at a loss and really need to stop the influx of Zoomers emails.
If you can't fix this, please advise me how to contact the highest level of technical support.
I have done everything possible to stop emails from your site that notify me of the start of another discussion. Something is NOT working at Zoomers and I am really annoyed by the many daily emails. Please fix this
The design of this site is abysmal - a mishmash of text and graphics that have absolutely no intuitive eyepaths. It takes minutes of intense scrutiny to find anything relevant to what you want, and then more time to figure out how it works by dint of more tryouts. How can a professional radio station have such a mess representing them? Honestly, I will not be here often because it's such a chore to navigate this site, even though I really like the premise.
Thanks again for your prompt reply. I have checked the Edir button against the comment or postings I made but the only option there is to"Let me approve comments before posting", there is no capacity to delete or change my postings. How do I wipe the comments I made and start again? Gord.